Frequently Asked Questions
Below are answers to some of the most frequently asked questions. If you have others, don’t hesitate to reach out.
Q: What services do you offer?
A: We offer monthly bookkeeping services, Quickbooks setup and training and catch up or clean up services.
Q: What are your fees?
A: Every client’s needs are unique, so your package is
custom-built around you.
Our services are billed on a
flat fee basis, not hourly. Each fee is determined by the size and complexity of the account as well as the outcomes and timeframe needed. This allows you to know your pricing upfront with no surprises or fluctuating bills.
Q: What are your qualifications?
A: I’m a Certified QuickBooks Online ProAdvisor with specific certifications in QuickBooks Payroll and QuickBooks Advanced. I also hold an MBA in Finance from Saint Joseph's University enabling me to provide deeper financial analysis for your business if needed.
Q: What accounting systems do you support?
A: I specialize exclusively in QuickBooks Online which allows me to offer you a 100% virtual platform. Being cloud-based, QuickBooks Online allows you to access your financials on the go, offers enhanced security, and helps you save money.
Q: How do you ensure my financial data is secure?
A: Security is a big concern. QuickBooks Online has strong security measures in place to keep your financial information safe and accessible only to those with the right permissions.
Q: When and how do I send my documents?
A: Ideally, you’ll grant me “Read Only” access to your accounts, that way, I have direct access to your accounts. If that’s not possible, you can securely upload your statements to our portal at the start of each month.
Q: What if my books are behind or need cleaning up?
A: No problem. I offer a Clean-Up Service Package designed to correct inaccurate transactions and bring your financial records up to date.
Q: What happens if there’s a mistake in my books?
A: If there’s ever an error in your books of my doing, I take full responsibility for identifying and correcting it as quickly as possible. I maintain a detailed audit trail, which allows me to track down any discrepancies and fix them efficiently. My goal is to ensure everything is accurate, so your books are always in order, and I’m happy to explain the correction process if needed.
Q: Do you offer tax preparation services?
A: While I don’t directly offer tax preparation services, I work closely with CPAs and tax professionals to ensure your books are organized and tax-ready. I provide them with accurate reports and any documentation they need, making the tax filing process smoother for you. If you don’t already have a tax preparer, I can recommend one.